Privacy Policy

Last updated: January 2025

The Synastry Chart ("we," "our," or "us") respects your privacy and is committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide

When you use our contact forms or reach out to us directly, we may collect:

• Name and email address
• Any information you voluntarily include in messages

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Referring URL and pages visited
• Time and date of visit
• Approximate geographic location (country/region level, via IP address)

Third-Party Interactions

When you click a link to start a conversation with a specialist via Facebook Messenger, that conversation is governed by Meta's (Facebook's) privacy policy. We do not access, store, or control the content of your Messenger conversations with specialists.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain our website
• Respond to your inquiries and provide support
• Analyze website usage to improve the user experience
• Send you communications you have requested
• Comply with legal obligations

3. Cookies and Tracking

Essential Cookies

We use essential cookies that are necessary for the website to function properly. These include cookies that remember your cookie consent preference.

Analytics Cookies

With your consent, we may use analytics services to understand how visitors interact with our website. These services may collect information such as pages visited, time on site, and referring sources. Analytics data is aggregated and does not personally identify you.

Managing Cookies

You can manage your cookie preferences through the cookie consent banner that appears on your first visit. You can also configure your browser to block or delete cookies at any time. Note that disabling essential cookies may affect website functionality.

4. Third-Party Services

We may use the following third-party services:

• Analytics providers — to understand website traffic and usage patterns
• Hosting providers — to serve our website reliably
• Facebook/Meta — specialist conversations happen on Facebook Messenger, which is governed by Meta's privacy policy

Each third-party service has its own privacy policy. We encourage you to review those policies.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 12 months. Analytics data is retained in aggregated, non-identifiable form.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate personal data
• Deletion — Request deletion of your personal data
• Portability — Request your data in a structured, machine-readable format
• Objection — Object to processing of your personal data for certain purposes
• Restriction — Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at contact@thesynastrychart.com. We will respond within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

8. Children's Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: contact@thesynastrychart.com